FAQs header
left line

FAQ's - Foo Fighters 2015

left line

Location and date questions

Q: Where and when is Slane Castle Concert site?

A: Slane is 40 miles north of Dublin. On show day the village is closed and a comprehensive traffic plan will be in operation. Access for car traffic will be via M1 and M3. N2 will be operational for Dublin Bus and Private Coaches ONLY. Allow travel time from Dublin of approx 90 minutes using Public Transport & please expect delays. Fans should allow themselves plenty of travel time when getting to the concert. See our Getting there section below. 


A: Show Date: Saturday 30th May 2015. Gates open 2pm (14:00). Please note there is no queuing before this time. Please keep an eye on www.mcd.ie for all the latest event updates.

Q: Can I leave the event and come back in again?

A: Please note there is NO readmission to the event.
Any request to do so must be approved in advance via the promoter MCD Productions. Please email access@mcd.ie for any such requests.

Q: Who can go?

A: The age restriction for this event is that under 16s must be accompanied by a parent / guardian who will sign for and take responsibility for the Minor for the duration of the event. An adult can take up to 4 minors with them to the event. Parents / Guardians- if security members have any doubt regarding your age you will be requested to prove your age so please ensure to bring ID to the show as it is your responsibility to be able to prove it when requested.

Ticket & Transport Questions

h4. Q. I purchased a ticket online at www.ticketmaster.ie over 2 weeks ago and still haven’t received it, who should I talk to?

A: Please contact Ticketmaster Customer Service directly on 0818 903 001 or if you are calling from Northern Ireland call 0844 277 9964 Monday to Saturday 9.30 to 6pm.

Q. Can I pay more to upgrade to a backstage ticket?

A: It is not possible to buy backstage tickets; backstage is a busy working area of the site and is not an appropriate area for non-working people.

Q. Can I purchase a camping ticket?

A. Slane is a one day, NON camping event. There is no official campsite operated by the Promoter in connection with this event. There may be unauthorized campsites in operation but MCD have no responsibility for or connection to these.

Q: What type of tickets are available?

A: Tickets are available through Ticketmaster in person: from 100 Ticketmaster outlets nationwide
By calling 24hr hotlines: Tel: ( ROI ) 0818 719 300 ( NI ) 0844 277 4455
Buy online: www.ticketmaster.ie

➢ General admission pitch €79.50 inclusive of booking fee

For further details please take a look at the following link
http://www.ticketmaster.ie/foo-fighters-co-meath-05-30-2015/event/18004D6DB8A06F09?artistid=776005&majorcatid=10001&minorcatid=60

VIP Packages

A limited number of VIP packages are available via Slane Castle only for further information please take a look at the Slane Castle website http://www.slanecastle.ie/castle/castle_vip.php or alternatively call the Castle’s office on 00353 (0)41 982 0643.

Q: I’m travelling from the UK – can you tell me best way of getting to Slane?

A: The best airport to fly into is Dublin Airport. If arriving at Dublin or Dun Laoghaire ferry ports, take the M1 north out of Dublin and exit at the Slane exit and follow signs for designated car parking. Alternatively use Dublin Bus or Marathon shuttles from Dublin.

Q: I’m trying to find out how I can get to the event?

Transport to and from the venue is a matter for individual ticket-holders themselves.

We strongly urge all concert goers to heed the advices of An Garda Siochana, transport providers and promoters regarding the pre-planning and advance booking of their return trip to and from venue.

PLEASE NOTE: AS TRAFFIC DELAYS ARE INEVITABLE IT IS STRONGLY RECOMMENDED THAT YOU ALLOW PLENTY OF TIME WHEN TRAVELLING TO AND FROM THE VENUE, PLEASE USE PUBLIC TRANSPORT OR CAR POOL

IMPORTANT: Queuing will not be permitted prior to gates opening at 2pm (14:00) (Please book concert Tickets and Transport in advance to avoid disappointment)

The Promoter is not licensed to, nor do they operate any transport to and from the Slane concerts.
IMPORTANT LINKS FOR CONCERT AND TRANSPORT TICKETS See details below for additional information on booking your concert and Transport Tickets so that you can book the best option for your own personal requirements.

Concert Tickets and Transport Tickets from various regions are available to purchase online from Ticketmaster who act as our Ticketing agent
• www.ticketmaster.ie

Additional Transport links for transport providers that do not sell tickets on Ticketmaster

• www.bushiredublin.net Return services from Dublin available with Marathon Transport
• www.bustoslane.ie Return services from various regions around the country
• www.ulsterbus.ie Return services from Belfast and many other major towns in Northern Ireland

Other useful event information links
• www.gardai.ie
• www.slanecastle.ie
• www.mcd.ie

Your local Ticketmaster outlet will also be happy to assist further regarding concert Tickets and local bus operator services available in your area.

For latest live show day traffic updates telephone AA Roadwatch 1550 131 811 (AA Roadwatch premium rates apply) or tune in to RTÉ 2fm. Nationwide privately operated transport:

Disabled persons parking is available upon request please see parking info section under venue access questions below for further information.

Q: I am driving by car to the event, what is the best route?

A: PLEASE NOTE: PROMOTER STRONGLY ADVISES USE PUBLIC TRANSPORT

However if you are driving please car pool where possible and take note of information below. • From Dublin and the South take M50 to the M1 and exit at Slane exit. Follow signs for concert. • From Drogheda take N51 to Slane & follow signs for concert. • From Northern Ireland and Ulster Counties take M1 and exit at Dunleer / Collon exit. Follow signs for concert. • From Navan & the West take N51 to Slane. Follow signs for concert.

IMPORTANT:
Please use car parks provided. As per all previous Slane concerts a parking charge will apply for local independently operated car parks. Please allow for a 20 – 30 minute walk to concert site.

Disabled person who require access to accessible parking should only approach from Navan via the N51 in order to access designated car parks beside concert site.
Should you have any queries please email access@mcd.ie

Q: Can I purchase a car parking ticket?

A: There is no pre-booking facility available for car parks at Slane which are operated by local land-owners. Designated car parks will be sign posted and Gardaí will direct you to these. There maybe unauthorized car parks in operation but MCD have no responsibility for or connection to these.
IMPORTANT
Access to car parks are Via M1 and M3 and from N2 north only.
There are no car park facilities from N2 south.

Q: I am a coach/bus driver driving concert goers to the event, what is the best route?

A: It depends on which area of the country you are approaching Slane from, please email access@mcd.ie and we will be happy to issue you with all relevant information to make planning your Journey easier and ensuring a better experience for both yourself and your customers. Please advise your customers the walk from concert site to Private coach points may take time

Please Note
Private coaches should not use N51 from Drogheda to Slane Village, there is NO coach parking on this road.
• Coaches from Dublin will have a designated drop off and collection point on the N2 at Slane Bridge.
Return journeys by Coaches from Dublin will only be available from this collection point.

Venue Access Questions

h4. Q: What is the earliest I can arrive to the event?

A: Gates will open at 2pm on show day. No queuing will be permitted prior to this so you should time your arrival accordingly. Please keep an eye on www.mcd.ie for all the latest time updates.

Q: Can I bring Garden Furniture or seats with me?

A: Unfortunately not. Neither garden furniture nor umbrellas will be permitted for Health and Safety reasons.

Q: Will there be Disabled Person Facilities?

A. Yes. We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows, but note that this event takes place on a sloping greenfield site. Parts of this site may have undulating sections of terrain, meaning that sometimes access is not that easy. Stewards however, will be at hand to assist.

Please call Ticketmaster accessible bookings Hotline directly on 0818 903 001 (Republic of Ireland), +353 1 648 6060 (International) and the Ticketmaster representatives will be happy to assist you in booking your tickets.

Disabled persons facilities
There will be a purpose built raised wheelchair platform on the side of the hill beneath the castle. Platform access ramps will have a gradient to lend itself to improved ease of access. All platforms have loose seating for carers. Please bear in mind that priority in this area is given to wheelchair users and should the area become extremely busy carers may be required to move back to make room for additional wheelchairs. In the summer months, our outdoor show platforms are not covered. Please Note that space in this area is limited and we operate a strict
1+ 1 policy for access to this area. Please contact us access@mcd.ie well in advance to allow us to plan for your arrival.

There maybe use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow. Please note wheelchair users maybe requested to wait on the platform at the end of the show till the main crowd has left the site. This is for everyone’s health, safety and security.

Disabled persons car parking
We can issue you a pass to the disabled car park for wheelchair/Disabled persons ticket holders. The special needs car parking is the closet car park to the site – though please bear in mind that everywhere at Slane is a long walk! Please note special needs car passes will not be issued until approx 2 weeks prior to the event. Ticketmaster will advise us of contact details for all wheelchair /special needs ticket holders and these will automatically be offered an option of availing of special needs parking. Please be advised that there will be a delay in exiting the car park after the show as An Garda Siochana give priority to pedestrians on the roads around the venue for a period after the show.

If you have not purchased a wheelchair/Disabled persons ticket but still feel you might be entitled to disabled persons parking, please email access@mcd.ie with relevant official documentation supporting you request and a member of staff will contact you accordingly.

Q: Will there be toilet facilities for Platform users?

A: Yes, where possible, a disabled toilet should be located nearby the wheelchair platform and the disabled persons seated area and its use restricted to disabled patrons please note this will be strictly regulated.

Food & Drink Questions
PLEASE BE ADVISED OF STRICT POLICY FOR THIS EVENT REGARDING NO BOTTLES
ESSENTIAL TO NOTE THAT STRICTLY NO BOTTLES OF ANY KIND WILL BE PERMITTED TO BE BROUGHT INTO THE VENUE
In addition all drinks sold within the venue must be poured into plastic or paper cups
STRICTLY NO bottles (plastic or otherwise) or cans will be permitted to be sold in the venue at any time
Q: How much beer can I bring in with me?
A: NO ALCOHOL is permitted onto the event site and searches will be in place at the entrances. MCD are committed to responsible alcohol policies and work with www.drinkaware.ie in relation to this.
h4. Q: Will there be food/drinks available to purchase at the event?

A: Yes. There will be an array of onsite concessions selling food and beverages. Please note patrons are NOT permitted to bring Alcohol/ Food/beverages into this event. Strictly NO GLASS OR PLASTIC BOTTLES even those containing water/non alcoholic liquids in them.

Please note: We also have a 4 drink per person limit on all onsite bars. ID will be checked rigorously on event day.

Q: I am Coeliac, gluten intolerant, will there be food suitable to cater for my needs?

A: Yes there will be a limited selection of foods available to cater for such dietary requirements. Should you have any additional queries on this please email access@mcd.ie in advance and we will be happy to advise accordingly.

Q: Will there be ATM facilities on site?

A: There will be limited ATM facilities available. We strongly advise all patrons to bring required cash with them to the event.

Medical Facilities Questions

Please note there are medical and welfare facilities on site, which are open to all customers

Q: I am diabetic and need someone to go to take/to store my insulin

A: Please notify security at the gates in advance of being searched that you are carrying such items. Please bring official supporting medical documentation to avoid any issues on the day. Please approach the medical tent at the event and a member of medical staff will be happy to assist you accordingly in relation to your requirements.

Music Questions

Q: Who is on the lineup

A: Foo Fighters, Kaiser Chiefs , Hozier, Ash and The Strypes. Please check the MCD website www.mcd.ie for further updates

Q: Are there more acts to be announced?

A: Additional support acts or schedule changes may be announced during the run up so continue to check the MCD website www.mcd.ie for updates between now and the event

Q: Will the full running times be made available before the event?

A: Yes. They will be posted on the website and mailed to subscribers in the week preceding the event.

Q: How can I stay updated on artist additions to the event in the run up?

You could subscribe to www.mcd.ie updates for all updates on Slane 2015 or via Facebook at https://www.facebook.com/mcd.productions

Q: Is it too late to enquire about my band performing at Slane?

A: I’m afraid so, yes.

Trader Questions

Q: How can I find out information about having a stall at the event?

A: Please contact us at contact@mcd.ie

h2. What can I bring and not bring type questions

Q: What type of camera is permitted?

A: Point and shoot compact cameras and cameras with fixed (non-zoom) lenses under 6 inches ARE PERMITTED. Lenses over 6 inches and video recording cameras are NOT PERMITTED.
Please note: If you are a professional photographer and wish to take photos with a professional camera at this event you must apply in advance for permission by emailing contact@mcd.ie. If you have not being approved in advance you will not permitted access to this event with your professional camera.

Q: What items can I not bring into the event?

STRICTLY NO ALCOHOL OR FOOD AND NO BOTTLES OF ANY KIND
In addition the following Items are Strictly Prohibited (Not allowed)
• Aerosols
• Air Horns
• Alcohol
• Animals (other than registered guide or hearing dogs)
• Any item which may reasonably be considered for use as a weapon
• Audio Recorders
• Backpacks or waistpacks
• Bottles
• Cans
• Cameras with a detachable lense or recording equipment *
• Camping Equipment
• Chinese or Sky Lanterns
• Excessive amounts cigarettes may be refused entry to the site
• Food
•Fireworks and Flares
• Garden furniture, deckchairs, fold up chairs or shooting sticks.
• Garden gnomes
• Glass
• Glow sticks
• Illegal substances
• Large Umbrellas or Flag Poles
• Large chains, spiked bracelet’s or wallet chains
• Light Sabers
• Megaphones
• Nitrous Oxide
• Plastic bottles
• Portable Laser Equipment and Pens
• Selfie sticks
• Smoke Canisters
• Sound systems
• Spray Cans
• Tridents
• Un-authorised Professional Film or Video Equipment*
• Unofficial tabards or reflective jackets

*Pocket sized cameras are permitted for personal use. Cameras with detachable telephoto lenses will not be allowed through the arena entrances. Professional cameras and video/audio equipment are strictly prohibited.

FINAL REMINDERS
All the above items will be confiscated. Confiscated Items will not be returned. Anyone resisting confiscation of disallowed items may be evicted.

Ticketmaster act as our Ticketing agent .Promoter strongly advises that you do not buy tickets from unofficial sources.

Do not rush to the exits after the concert.
Do not crowd surf or mosh as you will be removed from the venue without a refund.

Feel free to email us customercare@mcd.ie with any queries that you have that have not be answered above

We hope you enjoy the concert and hope you have an amazing day at Slane 2015